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Privacy policy

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Privacy Notice Catan Universe Apps / Clients

  1. Data protection at a glance
    General information
    The following information provides a simple overview about what happens with your personal data when using our App. Personal data are all data that may identify you. For detailed information on the topic of data protection, please read our Privacy Notice below.How we collect your data

    • Data are collected automatically by our IT systems or service providers when you use our App. Such data include, for example, technical data (e.g. IP address or the time the page was accessed). These data are collected automatically as soon as you use our App.
    • Data you submit to us, for example in the course of your registration.
    • Data collected by the App due to permissions on your mobile device.

    How we use your data
    We collect data to ensure that the contents of the App are provided flawlessly. Furthermore, they are collected to guarantee the operation, maintenance and optimization of both the related online platform and the App.

    Your rights regarding your personal data
    You have the right to receive information about the origin, the recipients and the purpose of your personal data stored with us. This information may be requested at any time and free of charge. Furthermore, you have the right to request rectification, blocking or erasure of these data. If you would like to exercise any of the aforementioned rights or have any further questions concerning the topic of data protection, you may always get in touch with us using the address stated in the Legal Notice. Moreover, you are entitled to file a complaint with the competent supervisory authority.

  2. General information and mandatory information
    Data protection This Privacy Notice applies to the “CATAN UNIVERSE” mobile App for iOS, FireOS und Android as well as to the clients for Windows and Mac OS available via the “Steam” download platform (hereinafter referred to as “App”). It explains the method, purpose and scope of the data collection in connection with the use of the App. We take the protection of your personal data very seriously. We treat your personal data as confidential as well as in compliance with the statutory data protection regulations and this Privacy Notice.Different personal data are collected when you use this App. Personal data are data that may identify you. The present Privacy Notice contains explanations on the data we collect and why we use them. Furthermore, it explains the purpose of this collection.We point out that online data transmission can be subject to security loopholes. It is not possible to fully protect your data from being accessed by third parties.Information regarding the party responsible
    The party responsible for data protection isUnited Soft Media Verlag GmbH
    Thomas-Wimmer- Ring 11
    80539 Munich
    Germany(“USM” or „we“) and those companies affiliated with USM that obtained your consent to using your personal data.The party responsible for data protection is the natural person or legal entity that decides, either solely or jointly with others, upon the purposes and means of the processing of personal data (e.g. names, email addresses or the like).Revocation of your consent to data processing
    Data processing operations cannot be performed unless you have given your explicit consent. You may always revoke any consent you have given. All you have to do is delete the respective app. The lawfulness of the data processing that occurred before submission of your revocation remains unaffected.

    Right to file a complaint with the competent supervisory authority
    In the event of any infringements of the data protection regulations, the data subject has the right to file a complaint with the competent supervisory authority. The supervisory authority responsible for issues concerning data protection matters is the Federal Data Protection Officer of the federal state in which our company has its registered office. A list of all Data Protection Officers and their contact details is available at:  https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

  3. Data collection in connection with the use of the App / processing and use of your data
    In connection with the use of the App, personal data are collected primarily in the following manner:

    • Data submitted by you, e.g. in the course of your registration or when submitting a request directly to us.
    • Your data are collected automatically by our systems or the service providers commissioned by us, e.g. analysis data for usage statistics or debugging.
    • Your data are collected due to the permissions required by this App and granted to us.
    1. Registration and performance of mediation contracts
      Within the scope required for the purpose of the registration and the performance of mediation contracts, we collect, process and use the personal data submitted to us on a voluntary basis in connection with your registration as a Catan Universe user and by completing your account information:

      • Data you submit when creating an account, or at the latest when making a purchase (e.g. name, email address, telephone number, cell phone number and mailing address).
      • We collect, process and use transaction data relating to your app activities
      • Invoice data and other information submitted by you for the purchase of virtual currencies
      • Data submitted by you in the context of community discussions, reviews and chats
      • Connection and usage data of the respective client software
      • Further personal data requested by us or provided by you, e.g. in the context of a support request

      Whenever you provide us with further personal data, either in connection with your registration or on a voluntary basis subsequent to it, these data will also be used for performing the contractual relationship. All personal data collected during and after your registration will be stored as personalized data for as long as the user registration is active. After that, when requested by the user, they will be stored in an anonymized form. This is subject to our General Terms and Conditions of Use. Statutory retention periods remain unaffected.

    2. Establishment of contact
      If users submit personal data for the purpose of getting in touch with them, these data will only be stored for as long as required for the purposes of communication, customer contact and project planning/implementation.The data that are submitted during the registration and when getting in touch with us are stored on the basis of your consent (Art. 6 Sec. 1 lit. a GDPR). You can always revoke any consent you have given. All you have to do is email us an informal notification. The lawfulness of the processing that occurred before submission of your revocation remains unaffected.The data collected during the registration and when getting in touch with us will be stored for as long as you are registered on our website. Afterwards, they will be erased or, where applicable, anonymized if deletion is impossible. Statutory retention periods remain unaffected.
    3. Data collected automatically by our systems or the service providers commissioned by us
      Usage data for using the App
      Unique device IDs (e.g. IDFV for iOS devices and Android ID for Android devices)
      IP address, country of installation (from the IP address) and language
      Device manufacturer, type of design pattern (iOS, Android, Mac, Windows etc.) and operating system
      Application or bundle ID (“App ID”) of the product installed
      Unique advertising IDs for iOS and Android devices (e.g. IDFA or Android Ad ID)
      Downloaded contents / packages with assignment of IP addresses

      IP addresses will be stored for 6 months and then deleted. Usage data will be stored for a longer period of time when available in an aggregated and anonymized form.

      The collection of these data occurs for the purposes of operating and optimizing the App and on the basis of Art. 6 Sec. 1 lit. f GDPR, which permits the processing of data when necessary for the fulfillment of a contract or precontractual measures and the purposes of legitimate interests.

      1. Nakama
        In CATAN UNIVERSE, we use Nakama, a service for managing player accounts, implementing multiplayer games and performing usage analyses.  Other back-end systems are used as well.  Nakama allows us to analyze and statistically evaluate game processes.  The statistical analysis is performed anonymously.You cannot use the game if you do not want to create a user account.

        GameUp Online, Inc. d/b/a
        Heroic Labs
        440 N Barranca Ave #3231
        COVINA CALIFORNIA
        91723
        UNITED STATES
        Privacy policy: https://heroiclabs.com/privacypolicy.txt

        We have entered into a data processing agreement with GameSparks.  GameSparks guarantees compliance with the privacy guidelines under the General Data Protection Regulation.

        The user behavior is analyzed on the basis of Art. 6 Sec. 1 lit f GDPR.  The party responsible has a legitimate interest in analyzing the user behavior for the purpose of optimizing their offer.

        2. Game Analytics
        Game Analytics is an analysis service provided by Unity Technologies ApS. Unity Analytics collects usage data and further types of data as described in the service’s privacy policy.

        Game Analytics, Pilestræde 58, 2, 1112 Copenhagen K, Denmark
        Privacy policy: https://www.iubenda.com/privacy-policy/31899756

        The user behavior is analyzed on the basis of Art. 6 Sec. 1 lit f GDPR.  The party responsible has a legitimate interest in analyzing the user behavior for the purpose of optimizing their offer.

    4. Data collected due to the permissions required by this App and granted to us
      To provide our services via the App, we need the permissions listed below. These allow us to access certain functions of your device. We cannot access these data unless you have given your explicit consent (opt-in). You may grant these permissions in the course of installation. Thus, these data are processed exclusively on the basis of your consent (Art. 6 Sec. 1 lit. a GDPR).
    5. Support
      Our customer support is provided in cooperation with our partner, Teleperformance SE.
      Teleperformance SE
      Grasweg 29
      31832 Springe
      We have entered into a data processing agreement with Majorel Dortmund GmbH. Majorel Dortmund GmbH guarantees compliance with the privacy guidelines under the General Data Protection Regulation.
    1. General information on how to manage and revoke app permissions
      When using Android
      When using Android, you can manage, revoke and grant app permissions at any time.

      • Tap on Settings
      • Tap on Apps
      • Scroll to and tap on our App
      • Tap on Permissions. The App’s current permissions will be displayed. Move the slider of the respective permission to the left to revoke it. If you want to grant the permission again, move the slider to the right.

      When using iOS
      When using iOS, you can manage, revoke and grant app permissions at any time.

      • Tap on Settings
      • Scroll to our App
      • Tap on it
      • The App’s current permissions will be displayed. Move the slider of the respective permission to the left to revoke it. If you want to grant the permission again, move the slider to the right

      When using FireOS
      It is not possible to revoke any permission when using FireOS. Please uninstall the App for this purpose.

    2. Permissions granted to our App
      The CATAN UNIVERSE App has access to

      • Gallery/media/files/storage
      • WLAN connection information

      Access to your storage (gallery/media/files)
      Reason: The contents you selected in the App and the files created either by you or automatically by the game (e.g. saved game scores) will be saved on your device, which is why the App requires access to your media storage.

      It is not possible to access the media storage of your device unless you have given your consent. Thus, the access occurs on the basis of your consent (Art. 6 Sec. 1 lit. a GDPR).

      This consent may be revoked at any time.

      How to revoke your permission when using Android:
      1. Tap on Settings
      2. Tap on Permissions
      3. Tap on Storage
      4. Scroll to CATAN UNIVERSE APP and disable / revoke the permission

      How to revoke your permission when using iOS:
      1. Tap on Settings
      2. Tap on Privacy
      3. Tap on Storage
      4. Scroll to CATAN UNIVERSE APP and disable / revoke the permission

      How to revoke your permission when using FireOS:
      It is not possible to revoke any permission when using FireOS. Please uninstall the App for this purpose.

  4. Data retention
    Physical and technical measures as well as procedural measures are used to protect all data stored with USM from being accessed by unauthorized third parties. Access to the information is limited to specifically authorized persons in compliance with this Privacy Notice.Your data will only be retained for as long as necessary for the processing of your order and the purposes stated in this Privacy Notice and/or for as long as we are required and/or allowed to retain your data under statutory or legal provisions.
  5. Data Protection Officer
    Mandatory appointment of a Data Protection Officer
    We have appointed a Data Protection Officer for our company.
    Fabian Henkel
    Diplom-Betriebswirt (FH)
    Kantstraße 14
    71277 Rutesheim
    Telefon: +49(0)71632744172
    Email: info(at)externer-datenschutzbeauftragter-stuttgart.de
  6. Miscellaneous
    Please also read our Terms and Conditions of Use and our Privacy Notices at www.catan-universe.com.

Privacy Notice – Catan Universe Browser Game and Website

We process and use data just like every other service provider. In this case, the data processing occurs in connection with Catan Universe (hereinafter referred to as “Service“, consisting of website, forum and game software). We attach great importance to the protection of your data within the scope of all services rendered by us. That is why we collect, process and use your personal data exclusively in compliance with the applicable statutory provisions.

Hence, this Privacy Policy explains how we handle your personal data within the scope of our website.

General information

The following information provides a simple overview about what happens with your personal data when visiting our website. Personal data are all data that may identify you. For detailed information on the topic of data protection, please read our Privacy Notice below.

Data collection on our website

Who is responsible for the collection of data on our website?
The data processing on this website is performed by the website operator whose contact details are stated in the Legal Notice of this website.

How we collect your data
Firstly, the data we collect are those you submit to us. Such data may include, for example, information entered into a contact form.

Other data are collected automatically by our IT systems when using the Service. These are primarily technical data (e.g. internet browser, operating system or the time the page was accessed). These data are collected automatically as soon as you use our Service.

How we use your data
Part of the data is collected to ensure that the Service is provided correctly. Other data may be used to analyze your user behavior.

Your rights regarding your personal data
You have the right to receive information about the origin, the recipients and the purpose of your personal data stored with us. This information may be requested at any time and free of charge. Furthermore, you have the right to request rectification, blocking or erasure of these data. If you would like to exercise any of the aforementioned rights or have any further questions concerning the topic of data protection, you may always get in touch with us using the address stated in the Legal Notice. Moreover, you are entitled to file a complaint with the competent supervisory authority.

  1. Party responsible
    The party responsible for data protection is United Soft Media Verlag GmbH, Thomas-Wimmer-Ring 11, 80539 Munich, Germany (“USM” or „we“) and those companies affiliated with USM that obtained your consent to using your personal data.
  2. General
    We undertake to adhere to the applicable data protection law, especially to the provisions under the Bundesdatenschutzgesetz (BDSG, Federal Data Protection Act) and the Telemediengesetz (TMG, Telemedia Act).We do not collect, process and use your personal data unless we have obtained your consent or unless the processing or use is permitted under legal provisions. We do not process or use any data other than those required for using the website or those you submit to us.We reserve the right to adapt the contents of this Privacy Notice from time to time, which is why we recommend checking this Privacy Policy at regular intervals.
  3. Processing and use of your data
    1. Registration

      Within the scope required for the purpose of the registration and the performance of mediation contracts, we collect, process and use the personal data submitted to us on a voluntary basis in connection with your registration as a user of the Service and by completing your account information:

      • Data you submit when creating an account, or at the latest when making a purchase (e.g. name, email address, telephone number, cell phone number and mailing address)
      • We collect, process and use transaction data on your activities related to the Service
      • Invoice data and other information submitted by you for the purchase of virtual currencies
      • Data submitted by you on the website or by email/fax/mail in the context of community discussions, reviews and chats
      • Connection and usage data of the respective client software
      • Further personal data requested by us or provided by you, e.g. in the context of a support request
      • ⦁ Whenever you provide us with further personal data, either in connection with your registration or on a voluntary basis subsequent to it, these data will also be used for performing the contractual relationship. All personal data collected during and after your registration will be stored for as long as the user registration is active. This is subject to our General Terms and Conditions of Use.
    2. Establishment of contact

      If users submit personal data for the purpose of getting in touch with them, these data will only be stored for as long as required for the purposes of communication, customer contact and project planning/implementation.

      The data that are submitted during the registration and when getting in touch with us are stored on the basis of your consent (Art. 6 Sec. 1 lit. a GDPR). You can always revoke any consent you have given. All you have to do is email us an informal notification. The lawfulness of the processing that occurred before submission of your revocation remains unaffected.

      The data collected during the registration and when getting in touch with us will be stored for as long as you are registered on our website. Afterwards, they will be erased or, where applicable, anonymized if deletion is impossible. Statutory retention periods remain unaffected.

    3. Data transmitted when concluding a contract for services and digital contents

      We do not disclose personal data to third parties unless required within the framework of the contract execution, e.g. to the credit institute commissioned with the payment transaction.

      The collection of these data occurs for the purposes of operating and optimizing the App and on the basis of Art. 6 Sec. 1 lit. f GDPR, which permits the processing of data when necessary for the fulfillment of a contract or pre-contractual measures and the purposes of legitimate interests.

      1. Heroic Labs
        In CATAN Universe, we use Nakama hosted in the Heroic Cloud by Heroic Labs, a service for managing player accounts, implementing multiplayer games and performing usage analyses. Other back-end systems are used as well. Nakama hosted in the Heroic Cloud allows us to analyze and statistically evaluate game processes. The statistical analysis is performed anonymously. You cannot use the game if you do not want to create a user account. Heroic Labs, 340 S. Lemon Ave, Walnut, California, 91789, USA Privacy policy: https://heroiclabs.com/privacypolicy.txt.We have entered into a data processing agreement with Heroic Labs. Heroic Labs guarantees compliance with the privacy guidelines under the General Data Protection Regulation. The user behavior is analyzed on the basis of Art. 6 Sec. 1 lit f GDPR. The party responsible has a legitimate interest in analyzing the user behavior for the purpose of optimizing their offer.
      2. Unity Analytics
        Unity Analytics is an analysis service provided by Unity Technologies ApS. Unity Analytics collects usage data and further types of data as described in the Privacy Policy relating to the Service. Unity Technologies, 30 3rd Street, San Francisco, CA 94103, United States
        Privacy policy: https://unity3d.com/legal/privacy-policy.The user behavior is analyzed on the basis of Art. 6 Sec. 1 lit f GDPR. The party responsible has a legitimate interest in analyzing the user behavior for the purpose of optimizing their offer. Unless you have given your explicit consent, your data will not be disclosed to third parties (e.g. for advertising purposes). The basis of this data processing is Art. 6 Sec. 1 lit. b GDPR, which permits the processing of data when necessary for the performance of a contract or precontractual measures.
    4. Cookies

      Our Service also uses cookies. These are text files containing information on your use of the Service (visited web pages, number of visits, time of the visits, time spent on individual pages, browser, operating system, etc.). They are stored on your hard drive if permitted by your browser settings. Cookies are plain text files, which is why they do not intervene in the system of your computer, but only affect the way in which the contents of the visited website are displayed.

      The user profiles contained in these files are anonymized and analyzed in a technical (statistical) evaluation procedure. Thus, it is possible to display a selection of ads customized to the interests of the respective user when integrating online ads (such as banners) into other websites. We use pseudonymised cookies, each of which is assigned a random combination of numbers and/or numbers and letters, by means of which it is possible to determine that the user themselves is visiting the website. However, it is not possible to reveal the user’s identity with this combination of numbers. Such cookies are also used by our service providers.

      Most of the cookies we use are so-called “session cookies”. They are deleted automatically once you have exited our website. Other cookies remain stored on your device until deleted by you. These cookies allow us to recognize your browser when you re-visit our website.

      Cookies required for performing the electronic communication process or providing certain features requested by you (e.g. shopping cart) will be stored on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in storing cookies to ensure that their services are provided in a technically sound and optimized manner. To the extent that other cookies are stored (e.g. cookies that analyze your surfing behavior), these are referred to separately in this Privacy Notice.

      Right to object pursuant to § 15 Sec. 3 TMG (Telemedia Act):
      You can change your browser settings so that you will be informed whenever cookies are being installed. You may accept cookies on a case-by-case basis, enable them for certain cases only, disable them in general or activate their automatic deletion when closing the browser. If you disable cookies, the functionality of this website may be restricted.

    5. Server log files

      The following information is automatically collected and stored in so-called server log files by the provider of the pages of the Service and automatically transmitted to us by your browser:

      • Browser type and version
      • Operating system
      • Referrer URL
      • Host name of the accessing computer
      • Time of the server request
      • IP address

      These data will not be merged with other data sources.The basis of this data processing is Art. 6 Sec. 1 lit. f GDPR, which permits the processing of data when necessary for the performance of a contract or precontractual measures.

    6. Disclosure of your data to third parties

      USM will not disclose your personal data to third parties, unless you have given your consent or unless the disclosure is required and/or permitted by law. In particular, we will not sell your data to third parties or market them in any other way. Data transmissions to state institutions and authorities occur exclusively within the framework of national legislation. Our employees and partners are bound by confidentiality obligations and committed to compliance with the data protection regulations.

    7. Support
      Our customer support is provided in cooperation with our partner, Teleperformance SE.
      Teleperformance SE
      Grasweg 29
      31832 Springe
      We have entered into a data processing agreement with Majorel Dortmund GmbH. Majorel Dortmund GmbH guarantees compliance with the privacy guidelines under the General Data Protection Regulation.
  4. Payment services

    Payment services allow the Service to process payments made by credit card, bank transfer or other methods. To ensure a particularly high level of security, the Service only transmits the data required for carrying out the transaction with the financial intermediaries commissioned with the transaction.

    Some of these services may include the sending of timed messages to the user (e.g. emails with invoices or notifications concerning the payment).

    Paymentwall
    In order to be able to use payment services such as Paymentwall, we are obliged to disclose the respective data (name, address, and terms of payment) to the respective payment service for processing. The treatment of the data disclosed to these payment services will from then on be subject to the privacy policies of the respective provider.

    Adresse von Paymentwall: 255 9th St, San Francisco, CA 94103, USA, privacy policy: https://www.paymentwall.com/de/privacypolicy .

  5. Data Protection Officer

    Mandatory appointment of a Data Protection Officer
    We have appointed a Data Protection Officer for our company.
    Fabian Henkel
    Diplom-Betriebswirt (FH)
    Kantstraße 14
    71277 Rutesheim
    Telefon: +49(0)71632744172

    Email: info(at)externer-datenschutzbeauftragter-stuttgart.de

  6. Usage data and third-party tools
    1. Usage data

      Information automatically collected by the Service (or third-party services used by the Service), e.g.: IP addresses or domain names of the computers of users who use the Service, URI (Uniform Resource Identifier) addresses, time of the request, method used for submitting the request to the server, size of the answer file received, number code indicating the status of the server response (successful result, error etc.), country of origin, functions of the browser and the operating system used by the user, date and time of each access (e.g. time spent on each page of the application) and information on the path followed within an application, especially the order in which the pages have been visited, and other information on the device’s operating system and/or the user’s IT environment.

    2. Google Analytics

      This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

      Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and make it possible to analyze your use of the website. The information about your use of the website generated by the cookie is generally transmitted to a server of Google in the USA and saved there.

      Google Analytics cookies are saved on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in analyzing the user behavior to improve both their online offer and their ads.

      IP anonymisation
      IP anonymisation has been activated on this website. Before being transmitted to the USA, your IP address will be shortened by Google within the European Union Member States or the other Signatory States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and then shortened. Google will use this information on behalf of the operator to analyze your use of the website, to gather reports about the website activities and to provide the website operator with further services related to the use of the website and the internet. The IP address transferred from your browser within the framework of Google Analytics will not be merged with other Google data.

      Browser Plugin
      You can change the settings of your browser software to keep the cookies from being saved. However, we would like to point out that you may then not be able to use all the functions of this website. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of these data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

      Objection to the collection of data
      You can keep your data from being collected by Google Analytics by clicking on the following link. An opt-out cookie avoiding the collection of your data during future visits of this website will then be installed: disable Google Analytics. Further information on how user data are handled by Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

      Contract data processing
      We have entered into a data processing contract with Google. When using Google Analytics, we fully implement the strict requirements of the German data protection authorities.

      Demographics in Google Analytics
      The Service uses “demographics”, a feature offered by Google Analytics. This function allows creating reports that contain information on the website visitor’s age, gender and interests. These data have been generated from interest-based advertising on the part of Google as well as from third-party visitor data. They cannot be assigned to a specific person. You can always disable this function in your Google account or object to the collection of your data by Google Analytics as described in “objection to the collection of data” above.

  7. Data retention

    Physical and technical measures as well as procedural measures are used to protect all data stored with USM from being accessed by unauthorized third parties. Access to the information is limited to specifically authorized persons in compliance with this Privacy Notice.

    Your data will only be retained for as long as necessary for the processing of your order and the purposes stated in this Privacy Notice and/or for as long as we are required and/or allowed to retain your data under statutory or legal provisions.

  8. Your rights

    Revocation of your consent to data processing
    Many data processing operations cannot be performed unless we have obtained your explicit consent. You may always revoke any consent you have given. All you have to do is delete the respective app. The lawfulness of the data processing that occurred before submission of your revocation remains unaffected.

    Right to file a complaint with the competent supervisory authority
    In the event of any infringements of the data protection regulations, the data subject has the right to file a complaint with the competent supervisory authority. The supervisory authority responsible for issues concerning data protection matters is the Federal Data Protection Officer of the federal state in which our company has its registered office. A list of all Data Protection Officers and their contact details is available at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

    Right to data portability
    You have the right to receive the data we process by automated means – either on the basis of your consent or in performance of a contract – in a commonly used and machine-readable format. Furthermore, you are entitled to have these data transmitted to a third party. If you request that your data be transmitted directly to another party responsible, this is done where technically feasible.

    Access, blocking, erasure
    Within the framework of the applicable legal provisions, you have the right to receive free information about your personal data stored with us as well as about their origin, the recipients and the purposes of their processing. Where applicable, you have the right to rectification, blocking or erasure of these data. If you would like to exercise any of the aforementioned rights or have any further questions concerning the topic of data protection, you may always get in touch with us using the address stated in the Legal Notice.